Journal of Decision Systems

Special Issue on Digital Transformation

[closed for new submissions]



Digital transformation refers to the changes associated with the application and integration of digital technology in all aspects of human life and society (Verhoef et al., 2019). In the business world, digital transformation is related to the constant need for organizations to change their tactics and develop strategic plans to keep up with the rapid pace and changing business environments brought about by customer demand and the speed of advancements in digital technology (Vial, 2019).


Digital transformation has generated much research and curiosity in recent years from both an academic and practitioner perspective, not least in Information Systems (IS) research. Digital transformation advocates for the alignment of business and IT Strategy and is concerned with how an organization`s business model can be redesigned using digital technologies for the enhancement of customer value propositions (Nambisan, et al., 2019). Moreover, it has been argued that organizations will need to look beyond the narrow thinking of IT transformation and rather incorporate many different changes into value creation such as strategy, structure, processes and culture (Vial, 2019; Svahn et al., 2017). It is therefore vital for organizations to utilize the opportunities offered by digital transformation while handling the many challenges introduced by it (Hess et al., 2016).


This special issue, funded by Bank Albilad Chair of Electronic Commerce (BACEC), invites researchers and academic members to investigate this phenomenon from different perspectives including tools and concepts that allow and support digital transformation, digital revolution and their impact on business models and management in general. Both conceptual and empirical submissions from any relating discipline to digital transformation are welcomed. It is imperative that submissions are built on strong scholarly work and referenced appropriately.





Topics of interest for submission include, but are not limited to, digital transformation and:


  • Government

  • Business Models

  • Strategy and the value chain

  • Internet of Things

  • Artificial Intelligence

  • Big Data

  • Mobile Applications

  • E-commerce

  • Social Media

  • Tourism

  • Banking

  • Education

  • Health

  • Data Security

  • Design Thinking

  • Leadership and the role of the chief digital officer

  • Definitional perspectives and challenges

  • Enhancing customer value propositions

  • Developing a digital mindset to use digital technologies

  • Digital literacy and workforce evolution (acquiring digital skills and competencies)

  • COVID-19



Chanias, S., Myers, M. D., & Hess, T. (2019). Digital transformation strategy making in pre-digital organizations: The case of a financial services provider. The Journal of Strategic Information Systems, 28(1), 17-33.


Hess, T., Matt, C., Benlian, A., & Wiesböck, F. (2016). Options for formulating a digital transformation strategy. MIS Quarterly Executive, 15(2).


Kane, G.C., (2017). Digital innovation lights the fuse for better health care outcomes. MIT Sloan Management Review. 59 (1), 1–8.


Leonardi, P.M., Bailey, D.E., (2008). Transformational technologies and the creation of new work practices: making implicit knowledge explicit in task-based offshoring. MIS Quarterly. 411–436.


Leong, C.M.L., Pan, S.-L., Newell, S., Cui, L., (2016). The Emergence of self-organizing e-commerce ecosystems in remote villages of China: a tale of digital empowerment for rural development. MIS Quarterly. 40 (2), 475–484.


Matt, C., Hess, T., & Benlian, A. (2015). Digital transformation strategies. Business & Information Systems Engineering, 57(5), 339-343.


Nambisan, S., Wright, M., & Feldman, M. (2019). The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes. Research Policy, 48(8).


Svahn, F., Mathiassen, L., & Lindgren, R. (2017). Embracing Digital Innovation in Incumbent Firms: How Volvo Cars Managed Competing Concerns. Mis Quarterly, 41(1).


Verhoef, P.C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Dong, J.,Q., Fabian, N., Haenlein, M., (2019). Digital Transformation: a multidisciplinary reflection and research agenda. Journal of Business Research, 22, 1-18. 


Vial, G., (2019). Understanding Digital Transformation: A Review and Research Agenda. Journal of Strategic Information System, 28, 118-144.



Authors are requested to adhere to the submission guidelines of the  Journal of Decision Support (JDS) found at “Instructions for Authors”. Manuscripts are to be submitted through JDS’s “Submission System”:

  1. Choose “Submit an article” and create an account.

  2. In “Submission Creation”: select “Journal of Decision Support” from the drop-down list and select Article Type: “Special Issue”.

  3.  In “Manuscript Details”: enter the name of the special issue “Digital Transformation”.




  • Submission of Manuscript: 31st August 2020

  • Final Author Notification: 30th September 2020

  • Final Submission (camera-ready): 31st October 2020

  • Publication Date: To be scheduled in 2021



  • Only original and unpublished research papers in English will be considered.

  • Authors can submit a maximum of two papers, carefully checked for correct grammar and spelling.

  • Authors are advised to follow ethical norms regarding plagiarism and self-plagiarism fully before submitting and must make sure that their submissions do not substantially overlap work that has been published elsewhere or simultaneously submitted to a journal or another conference with proceedings.

  • Full papers are limited to a minimum of 5,000 words and a maximum of 7,000 words, not including references, figures, tables and appendices.

  • All papers will undergo a double-blind review process.




This special issue is funded by Bank Albilad Chair of Electronic Commerce (BACEC) and a prize will be given to the papers that meet the following requirements:

  1. The paper must be accepted in the journal.

  2. At least one of the authors must be affiliated with a Saudi university.

  3. Acknowledgement of BACEC must be made on the camera-ready version.

The total prize amount will be up to $5,300 (20,000 SAR) and will be depending on BACEC's committee recommendation.




For questions and further information, please write to